Effective Date: October 23, 2024
At Help DXB, we are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and disclose information about you when you use our website, helpdxb.com (the “Site”).
Information We Collect
We collect information about you in the following ways:
- Information You Provide to Us: We collect information that you provide directly to us. For example, we collect your email address if you sign up for our newsletter or contact us with a question.
- Information We Collect Automatically: When you use the Site, we automatically collect certain information about your device and your usage of the Site. This information may include:
- Log data: This includes information such as your IP address, browser type, operating system, access times, and pages viewed.
- Device information: This includes information about the device you use to access the Site, such as the device type, unique device identifiers, and operating system.
- Usage data: This includes information about how you use the Site, such as the pages you visit, the links you click, and the features you use.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
How We Use Your Information
We use the information we collect about you for the following purposes:
- To provide and improve the Site: We use your information to operate, maintain, and improve the Site and to develop new features and functionality.
- To personalize your experience: We may use your information to personalize your experience on the Site, such as by showing you content that we think you will be interested in.
- To communicate with you: We may use your information to communicate with you, such as to send you newsletters, marketing emails, or other information.
- To protect our rights and interests: We may use your information to protect our rights and interests, such as to prevent fraud and abuse.
Disclosure of Your Information
We may disclose your information to the following third parties:
- Service providers: We may disclose your information to service providers who assist us with operating the Site, such as hosting providers, analytics providers, and email marketing providers.
- Legal authorities: We may disclose your information to legal authorities if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to comply with legal process, respond to claims, or protect the rights, property, or safety of Help DXB, our users, or others.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
Children’s Privacy
The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by posting the updated Privacy Policy on the Site.
Contact Us
If you have any questions about this Privacy Policy, please contact us.
